My Streamyx connection was strangely intermittent (DSL light keeps blinking) a few days ago, then one night it just decided to quit. I thought it was “normal”, since Swordie mentioned that the guys at TM are doing an upgrade for a whopping 8 days starting 2nd October. However, checking further it seems that that only affects users in Cheras. And that announcement is only available for viewing in google cache, and not TMNet’s actual website - but that’s another story lah.

Back to the my problem, the connection was still KO the next day, but I was thinking this would be a good time to take a holiday from the Net at least for a night (read: rediscover what it’s like to sleep a full 8 hours), so I didn’t bother calling 1300889515 just yet.

Anyway I thought the problem might be in the splitter or the RJ-11 socket of the square thingy where the indoor phone line terminates (what do you actually call this thing?), because voice was not OK if I connect to the splitter and OK if connect direct; and for both, Streamyx’s dead. And I’ve been using the splitter for at least 3 years, and the RJ-11 socket for about 10: the pins looked a bit rusty.

Then early this evening, looking closer at the RJ-11 socket’s pins, I noticed one of them a little out of alignment. So, simply using a small slotted screwdriver I lifted up the stray pin into alignment, and voila!

Therefore, I was wondering, if I *did* call Streamyx support, how many round trips of “makan angin” would be in store for me? Because, reading thru quite a few newspaper hotline letters, forum threads and blog entries on grouses with Streamyx support, I have never read this simple solution being suggested.

Have you?

Permalink | work stuff | |  Email This Post